We collect information directly from you when you interact with our website or enroll in our learning programs. Here's what that looks like in practice.

Information You Provide Directly

When you fill out forms on our site, sign up for newsletters, or register for courses, you give us information like:

• Name and contact details (email address, phone number)
• Mailing address when needed for course materials or certificates
• Payment information processed through secure third-party processors
• Educational background and experience level in sound design
• Portfolio links or work samples you choose to share
• Messages you send through our contact forms

Automatically Collected Information

Like most websites, ours collects some technical information automatically. This includes your IP address, browser type, device information, and how you navigate through our pages. We use this to understand what's working and what isn't.

We also use cookies – small files stored on your device that help us remember your preferences and track site usage. You can disable cookies in your browser settings, though some features might not work as smoothly.

We don't collect data just to have it. Everything we gather serves a specific purpose related to running our sound design education programs.

We occasionally send emails about new courses or resources, but only if you've opted in. You can unsubscribe anytime through the link at the bottom of any email.

We don't sell your personal information. Period. But we do share it in limited circumstances where necessary to run our programs.

Service Providers

We work with companies that help us operate – payment processors, email delivery services, website hosting providers, and learning management platforms. These partners only get the information they need to do their jobs, and they're contractually required to protect it.

Legal Requirements

Sometimes we're legally obligated to disclose information. This happens when we receive valid subpoenas, court orders, or other official requests. We might also share information if we believe it's necessary to prevent harm or address security issues.

You have real control over your personal information. Here's what you can do and how to do it.

To exercise any of these rights, email us at [email protected] with your request. We'll verify your identity (to protect your privacy) and respond within a reasonable timeframe, typically within 30 days.

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. Our website uses SSL encryption for data transmission. Payment information is processed through PCI-compliant third-party services that specialize in secure transactions.

That said, no internet transmission is completely secure. We do our best, but we can't guarantee absolute security. If you notice anything suspicious, contact us immediately.

Account Security

If you create an account on our learning platform, you're responsible for keeping your password confidential. Don't share login credentials with others. Let us know right away if you suspect unauthorized access to your account.

We keep your information only as long as necessary for the purposes described in this policy or as required by law.

• Student Records: We maintain enrollment and course completion records for seven years after your last course, which is standard practice for educational institutions.
• Financial Records: Payment and transaction data is kept for seven years to comply with tax and accounting requirements.
• Marketing Data: If you've signed up for newsletters but haven't engaged in three years, we typically remove your information from active lists.
• Technical Logs: Website analytics and server logs are usually retained for 12 to 24 months.

When we no longer need information, we delete it securely or anonymize it so it can't be linked back to you.

Our website might link to external sites – maybe sound design resources, software vendors, or industry publications. We're not responsible for how those sites handle your information. They have their own privacy policies that you should review before sharing any personal data.

Our programs are designed for adults and individuals aged 16 and older. We don't knowingly collect information from children under 16. If you believe we've inadvertently collected such information, please contact us immediately so we can delete it.

If you're a California resident, you have additional rights under the California Consumer Privacy Act. You can request details about what personal information we've collected, sold, or disclosed in the past 12 months. You can also request deletion of your personal information.

We don't sell personal information in the traditional sense. We might share information with service providers as described earlier, but that's different from selling it to third parties for their own marketing purposes.

To exercise CCPA rights, contact us using the information below. We won't discriminate against you for exercising these rights.

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll post a notice on our website and update the "Last Updated" date at the top of this page.

For material changes that affect how we handle your information, we'll notify you by email if you're an enrolled student or active subscriber.